Responsible Gaming at onabet

onabet believes that gambling should always be a fun and entertaining experience — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe and in control.

21+ Only — Gambling is for adults. Minors are strictly prohibited from using onabet.

Our Safe Play Principles

These are the values that guide how onabet approaches responsible gaming for every player across the Philippines.

Strict 21+ Age Policy

onabet enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. All accounts undergo age verification during registration. Any account found to belong to a minor will be immediately closed and all funds returned.

Player-Controlled Limits

onabet gives you full control over your gaming activity. Set daily, weekly, or monthly deposit limits, wagering limits, and loss limits directly from your account dashboard. These limits take effect immediately and can only be increased after a mandatory cooling-off period.

Session Time Reminders

It is easy to lose track of time when you are enjoying sports betting or casino games. onabet lets you set session time reminders that alert you when you have been playing for a set duration, helping you stay aware of how long you have been on the platform.

Self-Exclusion Tools

If you feel that your gambling is getting out of hand, onabet's self-exclusion feature allows you to temporarily or permanently block access to your account. Self-exclusion periods range from 30 days to permanent closure, and cannot be reversed during the active period.

Activity Monitoring

onabet's responsible gaming team actively monitors player behavior for signs of problem gambling, such as sudden increases in deposit frequency, extended session durations, or repeated attempts to reverse withdrawal requests. We may reach out proactively if we notice concerning patterns.

24/7 Support Access

Our Filipino customer support team is available around the clock via live chat. If you are struggling with your gambling habits or need help activating any responsible gaming tool, do not hesitate to reach out — we are here to help, not to judge.

Recognizing Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. Knowing the warning signs is the first step toward getting help.

Warning Signs to Watch For

You may have a gambling problem if you experience any of the following:

  • Spending more money on gambling than you can afford to lose
  • Borrowing money or selling belongings to fund gambling
  • Feeling restless, irritable, or anxious when not gambling
  • Lying to family or friends about how much time or money you spend gambling
  • Chasing losses — continuing to bet in an attempt to win back money you have lost
  • Neglecting work, school, family, or personal responsibilities because of gambling
  • Using gambling as a way to escape stress, depression, or personal problems
  • Repeatedly trying to cut back on gambling but being unable to do so

If you recognize any of these signs in yourself or someone you know, please take action immediately. onabet's responsible gaming tools and support team are here to help.

Quick Self-Assessment

Answer these questions honestly to get a sense of your current relationship with gambling. If you answer "yes" to two or more, we strongly encourage you to use onabet's responsible gaming tools or seek professional support.

1

Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?

2

Have you ever felt the need to bet larger and larger amounts to get the same level of excitement?

3

Have you ever returned to gambling the day after a loss to try to win back what you lost?

4

Has gambling ever caused serious problems in your relationships, work, or financial situation?

5

Have you ever felt guilty, ashamed, or anxious about your gambling habits?

Need help? Contact our responsible gaming support team anytime via live chat on the onabet platform, or email us at [email protected]. We are here for you.

onabet's Responsible Gaming Tools

These tools are available to all registered onabet players at no cost. Access them anytime from your account settings.

Deposit Limits

Set a maximum amount you can deposit into your onabet account per day, week, or month. Once your limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 7-day waiting period.

Loss Limits

Define the maximum amount you are willing to lose within a set time period. When your loss limit is reached, onabet will automatically prevent further wagering until the period ends. This is one of the most effective tools for keeping gambling within your budget.

Session Time Limits

Set a maximum session duration for your onabet gaming sessions. When your session limit is reached, you will receive a notification and be given the option to continue or log out. You can also set automatic logouts after a defined period of inactivity.

Cooling-Off Period

Take a short break from gambling by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in to your onabet account or place any bets. This is ideal if you feel you need a temporary pause.

Self-Exclusion

For more serious concerns, onabet's self-exclusion tool allows you to block access to your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended, all marketing communications are stopped, and you cannot create a new account.

Reality Check & Activity History

View a full history of your deposits, withdrawals, bets placed, and net gaming results at any time from your onabet account dashboard. Transparency about your actual gaming activity is a powerful tool for maintaining healthy gambling habits.

How to Activate These Tools

Setting up your responsible gaming preferences on onabet takes just a few minutes. Here is how to get started.

1
Log In to Your onabet Account

Visit onabet.bid and sign in using your registered email address and password. If you do not yet have an account, you must be 21 years or older to register.

2
Go to Account Settings

Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu to access your personal account management area.

3
Select "Responsible Gaming"

Inside Account Settings, navigate to the "Responsible Gaming" tab. Here you will find all available tools including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options.

4
Choose and Activate Your Preferred Tool

Select the tool that best fits your needs, enter your preferred settings, and confirm your choice. Protective measures such as limit reductions and self-exclusion take effect immediately. You will receive a confirmation email to your registered address.

5
Contact Support If You Need Help

If you have any difficulty activating responsible gaming tools, or if you need to request self-exclusion urgently, contact our 24/7 live chat support team or email us at [email protected]. Our team will assist you promptly and without judgment.

Important: onabet will never attempt to discourage you from using responsible gaming tools or applying for self-exclusion. Any player who requests self-exclusion will have their request honored immediately, and all promotional communications will be stopped at once.

Support Resources

You are not alone. These organizations provide free, confidential support for problem gambling in the Philippines and beyond.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidelines, player protection frameworks, and resources for those affected by problem gambling.

National Center for Mental Health

The NCMH in Mandaluyong City offers mental health services including counseling for behavioral addictions such as problem gambling. Filipino players in Metro Manila, Cebu, Davao, and other areas can access support through NCMH's network of services.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly across the Philippines.

onabet's commitment: As an operator serving Filipino players, onabet works in alignment with PAGCOR's responsible gaming framework. We are committed to maintaining a safe, fair, and transparent gaming environment for all players aged 21 and above. If you believe a gaming operator is not complying with responsible gaming standards, you may report your concern to PAGCOR directly.

Play Smart. Play Safe. Play with onabet.

Gambling is entertainment — and onabet is here to make sure it stays that way. Sign in to your account to review your responsible gaming settings, or explore everything onabet has to offer.

⚠️ Must be 21 years or older. Gambling involves risk. Please play responsibly. If gambling stops being fun, stop playing.